Privacy Policy

At Spares Direct SA, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and protect the personal information that you provide to us when you use our website or services.

  1. Information We Collect: We may collect personal information from you when you register for an account, place an order, subscribe to our newsletter, respond to a survey or marketing communication, or interact with our website in any other way. The types of personal information we may collect include your name, email address, mailing address, phone number, payment information, and any other information you provide to us.
  2. Use of Information: We may use the personal information we collect from you to:
    • Process and fulfill orders.
    • Communicate with you about your orders, account, or inquiries.
    • Send you promotional emails and newsletters.
    • Improve our website and services.
    • Prevent fraudulent activities and ensure the security of our website.
  3. Disclosure of Information: We may disclose your personal information to third-party service providers who assist us in operating our website or providing services to you, such as payment processors, shipping companies, and marketing service providers. We may also disclose your personal information when required by law or to protect our rights, property, or safety or the rights, property, or safety of others.
  4. Cookies: We may use cookies and similar tracking technologies to collect information about your interactions with our website. You may choose to disable cookies in your web browser, but please note that doing so may affect your ability to access certain features of our website.
  5. Data Security: We implement reasonable security measures to protect the personal information we collect from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
  6. Third-Party Links: Our website may contain links to third-party websites that are not owned or controlled by Spares Direct SA. We are not responsible for the privacy practices or content of such third-party websites. We encourage you to review the privacy policies of those websites before providing any personal information.
  7. Children’s Privacy: Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children under the age of 13. If you believe that we have collected personal information from a child under the age of 13, please contact us immediately.
  8. Changes to this Privacy Policy: We reserve the right to update or change this Privacy Policy at any time. Any changes will be effective immediately upon posting on our website. Your continued use of our website following the posting of changes constitutes your acceptance of such changes.
  9. Contact Us: If you have any questions about this Privacy Policy or our practices regarding your personal information, please contact us at sales@sparesdirect.co.za

Thank you for trusting Spares Direct SA with your personal information.